Work in South Africa as Online Data Administrator

Work in South Africa as Online Data Administrator

 

Work in South Africa as Online Data Administrator

Work in South Africa as Online Data Administrator – 

This role is responsible for supporting the Data Centre Systems Manager to ensure that systems are managed and operated in a manner to achieve client SLA’s through the provision of business intelligence from Data Centre systems reporting on SLA parameters (power, environmental, non-standard MSA parameters). The role ensures that all data centre systems (Netbotz, DCE, SBO and PME) are operational and providing valid, accurate data.

Work in South Africa as Online Data Administrator

Main function of the Job

  • Data Centre Management

    • Conduct and manage working methods to ensure all SLA and MSA’s are achieved
    • Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
  • Compliance

    • Maintain compliance in accordance to all relative policies and procedures
    • Meet agreed inter-departmental OLA (Operational Level Agreement)
    • Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/ RFS
  • Critical System Management
  • Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved
  • Ensure all agreed alarm parameters are 100% accurate and enabled at all times
  • Ensure all active alarms are real and accurate
  • Ensure monitoring platforms are online and accessible by DC team
  • Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
  • Provide national monitoring support to operational data centres
  • Data Centre Ethics

    • Ensure compliance is maintained incorporating industry best practices
    • Ensure data centre facilities standards are enforced and maintained
    • Ensure data centre cleaning standards are enforced and maintained

Skill Requirements

  • Excellent technical abilities
  • Effective communication skills, active listener – ability to understand requirements
  • Proactive problem solver, perform rapid and accurate assessments
  • Ability to work independently, as well as being a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits elevated levels of tolerance and patience
  • Responsible for continued learning and self-development
  • Quick response to potentially critical situations
  • Trouble shoot systems and components to identify root causes of failures
  • Implement corrective actions promptly to mitigate the negative effects of system changes
  • Advance Microsoft Office skills

Qualifications and Experience

  • Minimum 3 years relevant data centre experience preferable
  • Extensive knowledge of network topology and protocols preferable
  • SBO design and operate certified by Schneider Electric preferable
  • PME design and operate certified by Schneider Electric preferable
  • DCE design and operate certified by Schneider Electric preferable
 

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