ANC is looking for an experienced Receptionist to lead all aspects of their business. Receptionist duties have expanded to include a number of other functions as companies consolidate work tasks and responsibilities to create more efficient staffing practices. Anyone who has a work permit and can legally work in Canada can apply for this job. If you do not have a work permit and is not currently authorized to work in Canada, the employer will not consider your job application.
Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Receptionists are employed across almost every industry.
Receptionists generally have a high school diploma or equivalent. Most training for receptionist positions takes place on-the-job. Receptionists oftentimes advance into administrative assistant roles. The best receptionists are friendly, extremely organized, and comfortable multi-tasking. This pivotal job function requires a range of skills to successfully perform all the activities associated with a receptionist position.
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Job Description
Job Organization: Animal Health Centre
Job Location: Newfoundland and Labrador, Canada
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Salary/Remuneration: $14.00 to $16.00 hourly for 25 to 37.5 hours per week
Employment Type: Part-time leading to full time
Benefits
- Medical Benefits
- Group Insurance Benefits
- Life Insurance Benefits
- Vision Care Benefits
- Other Benefits
Languages: English Language
Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
Experience is an added advantage
Qualifications for Receptionist
- Proficient in Microsoft Office
- Able to type 35 wpm minimum
- Strong phone skills
- Demonstrated ability to read, write, and speak English
- Comfortable multi-tasking and prioritizing tasks without guidance
- Excellent interpersonal skills
- Punctual with strong attendance history
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting, and distributing mail
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Calculate billing charges
- Answer telephone and relay telephone calls and messages
- Operate switchboard or telephone system
- Receive and issue payments
List of Core Receptionist Skills
Personal Presentation
- maintain a neat and well-groomed appearance
- respond professionally to visitors and callers
Company Representation
- maintain confidentiality and show discretion
- adhere to company policies and procedures
- represent the organization in an ethical and professional manner
- maintain a complete knowledge of organizational structure, personnel names, and titles
- remain calm under pressure
Communication skills
- write well using correct grammar and spelling
- communicate verbally with confidence and clarity
- ask effective questions
- listen actively and respond with empathy
- follow instructions properly
- understand and respond to non-verbal signals
Customer Service Orientation
- clarify customer needs
- provide solutions and support to the customer using in-depth knowledge of company products and services
- deal effectively with difficult customers
Computer Skills
- MS Word
- Outlook
- Excel
- Internet/Intranet
- accurate and fast typing skills
Work Management
- set priorities, plan and organize tasks
- schedule activities accurately
- find and use resources effectively
- pay attention to detail
- complete tasks on time
Information Management
- locate and collect information
- organize information
- distribute information efficiently
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Electronic scheduler
- Electronic mail
- Electronic medical records
Additional Skills
- Provide basic information to clients and the public
- Maintain work records and logs
Work Setting: Private Sector
Security and Safety: Criminal record Check
Personal Suitability
- Team player
- Excellent oral communication
- Excellent written communication
- Reliability
- Organized
Job Validation
This job opportunity will be valid until the 4th of March 2021
The minimum wage for this job was calculated and verified based on the province or territory of residence for the employer.
Method of Application
The application process is via email and by fax. Send an email or fax including your cover letter and details to the email and fax below.
Via Email
Via Fax
709-639-7017
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